Privacy Policy

How we collect, use, and protect your personal information

Last Updated: March 1, 2022

Guidelines for Accessing Reports

At Digital Vehicle History Reports, we are committed to protecting the privacy and security of vehicle owner data. In accordance with our policy, vehicle history reports are provided exclusively to the verified owner or titleholder of the vehicle.


This policy ensures:

  • The confidentiality of sensitive vehicle and ownership information
  • The protection of personal data related to vehicle title and history
  • Full compliance with applicable privacy and legal regulations

We appreciate your understanding and cooperation. For questions or further assistance, please contact us at: contact@digitalvhr.com

Privacy Statement

Digital Vehicle History Reports ("we", "us", or "our") operates the website digitalvhr.com. This Privacy Statement explains how we collect, use, and protect your personal information when you use our services.

By using our services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

When you use our services, we may collect certain personal information to identify or contact you. This may include:

  • Full name and email address
  • Phone number and mailing address
  • Vehicle Identification Numbers (VIN) or license plate numbers
  • Billing and payment information
  • Other relevant information you voluntarily provide

Purpose of Collection:

  • Provision and maintenance of our services
  • Responding to customer inquiries
  • Processing transactions and orders
  • Improving our services and user experience

2. Cookies and Tracking Technologies

We use cookies — small data files sent to your browser — to improve your experience on our website. You can manage your cookie settings through your browser:

  • Enable or disable cookies at any time
  • Receive notifications before cookies are placed

Note: Disabling cookies may limit certain features and functionality of our website.

3. Do Not Track (DNT)

We respect the Do Not Track (DNT) settings of your browser. You can enable or disable DNT through your browser settings at any time. When DNT is enabled, we do not track your browsing activity across third-party websites.

4. Refunds and Disputes

Customers must submit refund requests within 24 hours of purchase via our official refund process:

  • Email us at contact@digitalvhr.com with your order details
  • Include your order ID, email address, and reason for the request

Refund requests or disputes cannot be processed after 24 hours. All disputes must follow our official refund procedure. Requests filed directly through your bank without contacting us first may result in delayed resolution.

5. Third-Party Service Providers

We may engage trusted third-party service providers to assist us in operating our website and delivering our services. These providers may include:

  • Payment processors (e.g., PayPal)
  • Analytics and website support tools
  • Vehicle data and database providers

These providers are granted access only to the personal information necessary to perform their specific tasks and are legally obligated to maintain confidentiality.

6. Communications

With your consent, we may use your personal information to send:

  • Order confirmations and transaction receipts
  • Service updates and important notifications
  • Newsletters and promotional materials

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in each message.

7. Legal Requirements

We may disclose your personal information when required to do so by law or in response to valid legal requests, including:

  • As required by applicable law or legal process
  • In response to lawful requests from government authorities
  • To protect the rights, property, or safety of Digital VHR, our users, or the public

8. Data Security

We apply industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) for all data transmissions.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

9. International Data Transfer

Your data may be transferred to and stored on servers located outside your country or jurisdiction, including in the United States, where privacy laws may differ. By submitting your information, you consent to this transfer.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has submitted personal information, we will delete it promptly. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically.

Questions About Our Privacy Policy?

If you have any questions or concerns, please contact us:

contact@digitalvhr.com

Response time: Within 24 hours on business days